Traveling with a wheelchair, a service animal or a medical condition? We’ll help make your journey safe and smooth.
Find out which service animals are accepted and what you need in order to travel.
We have wheelchairs available at all the airports, and transport most personal assistive devices. Just ask.
Welcome aboard: we offer pre-boarding and accessible seating for customers with disabilities.
See how our crewmembers can provide assistance throughout the journey.
Learn about our CROs, crewmembers specially trained to resolve disability-related issues.
Find info on accommodations for deaf or hard of hearing people, plus allergies, medical devices, medications and more.
Meeting our customers’ travel needs start long before you get to the airport. Learn how we’re making our website and digital platforms accessible.
The Airline Passengers With Disabilities Bill of Rights ensures the fundamental rights of air travelers with disabilities.
This Accessibility Plan has been prepared in accordance with the requirements of the Accessible Canada Act and its regulations (ACA).
